UDC 004.9

VENDOR’S CHOICE FOR DEVELOPING CRM SYSTEM

Chirkin Maxim Alexandrovich
Ural State Economic University
assistant, Department of statistics, econometrics and informatics

Abstract
In connection with the choice of the customer-oriented course becomes relevant to the question of the construction of a control system of interaction with customers (CRM-system, client relationship management system). This article is devoted to justifying the choice of software to build a CRM system for a telecommunication company.

Keywords: CRM-система, TeleManagement Forum


Article reference:
Vendor's choice for developing CRM system // Modern technics and technologies. 2017. № 4 [Electronic journal]. URL: http://technology.snauka.ru/en/2017/04/13164

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